Frequently Asked Questions

Scan Photos Perth – Help and Answers Before You Order

Below are the most common questions about our photo scanning service in Perth, including how to prepare your photos, choosing scan quality, pricing, and file delivery. If you can’t find what you need, contact us and we’ll be happy to help.

Shoebox of old printed photos ready for photo scanning in Perth
Do you scan negatives and slides?

This is not a service we provide.

Click onto the Order Now/Shopping Cart button on the Homepage and follow the simple step by step ordering process completing all relevant boxes.

We will endeavour to do our best to scan all photos presented to us but it is also helpful for photos not to be bent or folded as they may not scan perfectly. We will advise you of any photos unsuitable to scan.

Anything with a Copyright, inappropriate images, pornographic or abusive nature images.

You can pay us with cash or cheque when we collect your photos. When you are ready to order you need to notify us via email or call one of the team so we can calculate and inform you of your cost and issue you with a tax invoice with receipt of payment.

Yes this is a common request. We personally download from our detachable HDD onto your PC of your choice.

Approximately a week including pick up, scanning and delivery.

This is a very popular question we are often asked. When we first started scanning photos we adjusted all the scanned photos to make them look their best but after customer feedback was that they preferred their photos left as original as possible so therefore looking authentic. All our customers have different ideas of how their photos look. So we scan your photos to the best quality as possible therefore customers can adjust their photos to suit. We scan up to 600dpi.

Ready to Get Started

Simple Ordering With Helpful Support

Whether your photos are in a shoebox or an album, getting started is easy. View pricing, place your order online, and we’ll guide you through preparing your photos and arranging collection and return.